New Delhi: Tesla drivers complained that they have been locked out of their cars after an outage struck in the app of Tesla.
Several owners posted on social media citing that an error message is popping up in the mobile app which was denying them to connect with their electric vehicles.
Tesla CEO Elon Musk responded personally to one of the complaints from a South Korean vehicle owner, saying via Twitter: “Checking”.
Musk later informed that the app was coming back online as the Tesla app works like a key by the owners to unlock the car and start it.
Owners from around the world posted multiple complaints about the issue of not being able to use or get into the vehicle.
“I’m stuck an hour away from home because I normally use my phone to start car,” a driver tweeted.
Around 500 Tesla users reported error on the app on Friday. Five hours later, there were about 60 error reports.
“Apologies, we will take measures to ensure this doesn’t happen again,” Musk stated through Twitter.